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Learn how to update the firmware for HP Enterprise and HP Managed printers.
Like operating system service packs, HP provides printer firmware updates to help resolve any known issues and add new features throughout the life of the printer.
To keep the printer up to date, HP recommends updating the firmware for HP Enterprise and HP Managed printers. look at itApplicable printerUnite.
Got a new printer?
HP strongly recommends updating to the latest firmware before using your new printer.
For information on how to update the firmware for new printers, watch the following video:
Update printer firmware
Learn about the different methods you can use to update your printer's firmware.
There are four supported methods to perform a firmware update on this printer, depending on whether the printer is ready or in an error state:
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USB Flash Drive - Maintenance Menu (Standby) (Local)
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Embedded Web Server (EWS) (backup) (remote)
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USB flash drive - Preboot menu (error state) (local)
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Web Jetadmin (alternate) (multiple printers at once)
before you start
Before updating the firmware, make sure any solutions you use with your HP printer are compatible with the new firmware version, and review these requirements:
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Enhanced security features and settings in the latest firmware version and device restarts may prevent some solutions from installing. For more information, please refer to the white paperOverview of Security Defaults for Solutions.
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Firmware updates require a network connection or USB flash drive and Internet access.
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This printer cannot be updated using FTP, LPR, or port 9100 methods.
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If you have a third-party solution, please contact the vendor to ensure that the latest firmware version is compatible with the solution.
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These solutions may need to be reinstalled or reconfigured if a device reset is performed as part of the upgrade.
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If a solution update is also required to support the new firmware, HP recommends that you update the solution first.Before upgrading the printer.
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The firmware update may take 10 to 30 minutes or more, depending on the speed of the computer and the type of connection.
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Remote firmware updates are not supported. For details, see the sectionAbout Firmware Updates.
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The procedures in this document apply to HP Enterprise and HP Managed printers only. see chapterApplicable printer.
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You may need administrator privileges or a password to perform these steps.
Applicable printer
This document applies to the following printer models:
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HP LaserJet Enterprise Edition
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Provides HP LaserJet
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HP Officejet Business Edition
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HP PageWide Enterprise Edition
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HP PageWide Manager
For older HP Small Business LaserJet printers, use the WJA method or visitHP LaserJet - Actualice Firmware.
For HP LaserJet Pro printers, use the WJA method or seeHP LaserJet Pro - Actualice Firmware.
Update the firmware using the maintenance menu
Watch the video or follow the steps below to directly update the firmwareChecklistin asinglePrinters using portable USB flash drives:
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These steps should only be used if the printer can start in the "ready" state.
Video showing upgrade from FutureSmart 4 to 5:
Video showing upgrade from FutureSmart 4 to 4.x:
Video showing upgrade from FutureSmart 3 to 4:
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Download the firmware.
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Wei La Lalatest firmware versiondocument.
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Determine the latest firmware version available for the printer and compare it to the version installed on the printer. To see which version is installed, see the sectionprint configuration page.
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use the link belowlatest firmware versionDocumentation goes directly to the printer's download page.
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Download the firmware, then extract all files.
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The firmware file format for HP Futuresmart is "xxxxxxx.bdl", where "xxxxxxx" is the name of the firmware file and ".bdl" is the file extension.
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After extracting all the files, locate the .bdl file.
(Video) Updating the Firmware on HP Enterprise Printers | HP Printers | HP -
Copy the .bdl file to a portable USB flash drive.
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The printer might not recognize USB flash drives that are not Fat32 formatted or have CD formatted partitions. You may need to try a different USB flash drive.
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Make sure the printer is turned on and ready to go.
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Update the firmware.
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Depending on the firmware level, turn it onsupport toolmenu orequipment maintenancemenu.
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HP FutureSmart 4 5: From the Home screen on the printer control panel, swipe left and select the Support Tools menu.
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HP Future Smart 3: From the Home screen on the printer control panel, navigate to and select the Device Maintenance menu.
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Open itmaintainmenu.
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Open itUSB firmware updatemenu.
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Insert the USB flash drive or storage device with the .bdl file into its USB portforeheadfrom the control panel.
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If you see the message USB memory file not found in the control panel, make sure the .bdl file is stored in the root directory and not in a folder. If the message persists, try a different USB flash drive.
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Select the .bdl file.
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If there are multiple .bdl files on the storage device, be sure to browse and select the correct file for your printer and firmware version.
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chooseOKthisconfiguration(depending on firmware level).
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chooseImprove.
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Wait for the upload to complete. After the upload is complete, the printer will automatically reboot and begin the update process.
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Do not interrupt the firmware update process. The update may take up to 30 minutes or more to complete.
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When the printer returns to the ready state, print a configuration page.
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On the configuration page, make sure the new firmware version is installed.
Update firmware using EWS
Watch the video or follow the steps below to update the firmwareat the lowest limitin asingleThe printer is connected to the network.
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These steps should only be used if the printer can start in the "ready" state.
Video showing upgrading from FutureSmart 4 to 4.x or 5:
Video showing upgrade from FutureSmart 3 to 4
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Download the firmware.
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Wei La Lalatest firmware versiondocument.
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Determine the latest firmware version available for the printer and compare it to the version installed on the printer. To see which version is installed, see the sectionprint configuration page.
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use the link belowlatest firmware versionDocumentation goes directly to the printer's download page.
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Download the firmware, then extract all files.
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The firmware file format for HP Futuresmart is "xxxxxxx.bdl", where "xxxxxxx" is the name of the firmware file and ".bdl" is the file extension.
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Make sure the printer is turned on and ready to go.
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Open the Embedded Web Server (EWS).
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Open your internet browser.
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Enter the printer's hostname or IP address in the URL field.
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To obtain the printer's IP address, click the information icon on the control panel or print a configuration page. For instructions, see the sectionprint configuration page.
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typeCome in.
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Update the firmware.
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select itGeneraleyelash.
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In the left pane, selectfirmware upgrade.
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chooseSelect a document.
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yes oneAdministrator password must be setA warning message appears, select itSafetytab, select itoverall securityin the left pane, then theSet local administrator passwordsection, Reset Password.
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Navigate to where the firmware file was extracted and select it.bdldocument.
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If there are multiple .bdl files on the storage device, be sure to browse and select the correct file for your printer and firmware version.
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chooseconfigurationThen wait for the update process to complete.
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Do not close your browser window or stop communications until EWS displays a confirmation page. The update may take up to 30 minutes or more to complete.
(Video) Load firmware using the Pre-Boot menu when recovering a printer | HP LaserJet Enterprise| HP Support
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On the EWS confirmation page, choosereboot nowOr wait for the printer to restart automatically (varies by firmware version). If the printer does not restart automatically, turn the printer off and then on.
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The printer will automatically reboot unless the firmware is downgraded. If you want to downgrade the firmware, select itstep backchoose.
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After connecting the printer again, check itinstallation pageIn the EWS or print a configuration page and verify that the new firmware is installed.
If, while updating the firmware using the EWS, the update process stalls or you encounter errors or corrupted file errors, the printer should continue to function, but the firmware update did not complete. use itmaintenance menuTry to update the firmware again.
Update the firmware using the boot menu
Follow the steps below to directly update the firmwareChecklistin asingleWhen the printer is in an error state.
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Unless otherwise advised, perform these steps only if the printer does not start in a ready state.
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Download the firmware.
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Wei La Lalatest firmware versiondocument.
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Determine the latest firmware version available for the printer and compare it to the version installed on the printer. To see which version is installed, see the sectionprint configuration page.
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use the link belowlatest firmware versionDocumentation goes directly to the printer's download page.
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Download the firmware, then extract all files.
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The firmware file format for HP Futuresmart is "xxxxxxx.bdl", where "xxxxxxx" is the name of the firmware file and ".bdl" is the file extension.
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After extracting all the files, locate the .bdl file.
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Copy the .bdl file to a portable USB flash drive.
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The printer might not recognize USB flash drives that are not Fat32 formatted or have CD formatted partitions. You may need to try a different USB flash drive.
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Turn off the printer, and then turn it on again. If the error persists, proceed to the next step.
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Turn off the printer.
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Open the boot menu.
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Turn on the power and press Cancel (X) when the HP logo appears on the control panel and the three Ready, Data, and Attention LEDs are solid.
this
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Turn on the printer and when1/8appears below the logo, tap the HP logo in the center of the screen.
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Update the firmware.
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scroll and select
administrative.use:
If the admin menu is locked, log in with admin credentials.
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scroll and select
download. -
Insert the portable USB flash drive with the .bdl file into its USB portforeheadControl panel (remove seal if necessary).
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if the message
USB drive file not foundappears in the Control Panel, make sure the .bdl file is stored in the root directory and not in a folder. If the message persists, try a different USB flash drive. -
scroll and select
USB memory stick. -
Browse and select the .bdl file.
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If there are multiple .bdl files on the storage device, be sure to browse and select the correct file for your printer and firmware version.
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choose
OKand wait for the upload to complete. -
when
fullyappears on the control panel, select the back arrow until thego onshow. -
choose
go on.The printer will automatically restart and start the update process.use:
Do not interrupt the firmware update process. The update may take up to 30 minutes or more to complete.
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Wait for the update to complete and for the printer to return
the liststatus, print a configuration page. -
On the configuration page, make sure the new firmware version is installed.
and afull discA message appears when using this method, please contact the HP Support Center in your country/region for assistance in resolving the problem.
Updating Firmware Using Web Jetadmin (WJA)
Learn how to remotely update a single printer orMultiple printers at the same timeUse HP Web Jetadmin 10.4 SR2 or later.
The duration of these steps varies depending on the size of the printer firmware files and the capacity of the server. Even if HP Web Jetadmin is installed on a high-end server, HP recommends that you keep other HP Web Jetadmin tasks to a minimum while running a firmware update, as it is a resource-intensive operation.
Update firmware using WJA
Follow the steps below to remotely update the printer's firmware orMultiple printers at the same timeUse HP Web Jetadmin 10.4 SR2 or later.
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These steps should only be used if the printer can start in the "ready" state.
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Make sure you have administrator privileges or a valid password.
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Connect client computers to the Internet and network.
(Video) Upgrade Firmware from Control Panel | HP Enterprise and Managed Printers FutureSmart 3, 4 | HPuse:
Only the client machine needs to access the Internet through a browser.
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Start Web Jetadmin.
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choosedevice management.
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choosefirmwareand selectstorehouse.
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Download the new firmware file.
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If the client computer does not have Internet access, the firmware file can also be downloaded from HP.com to the local computer and then transferred to the client computer. After transferring the file to the client, see the sectionManually import firmware files into WJA.
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In the upper right corner of the screen, clickget image.
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If prompted to go to HP.com, clickOK.The Get Firmware Image Wizard opens.
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Use the Quick Device Discovery section in the lower left corner of the screen to search for printers by IP address. This will highlight the printer in the list of devices. You can also sort the list of devices by clicking on the column names at the top, e.g.model.
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type
Ctrl + clickSelect each printer until all printers are selected, then clickNext.use:
Make sure to select a specific printer in this step. Otherwise, all firmware image files for all HP printers will be retrieved, which will take a long time and impact server space.
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Navigate to the location of the client computer where you want to temporarily download the firmware, and clickNext.
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Make sure the firmware version is correct, then clickget imageAutomatically detects the latest firmware version on the network.
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Wait for the firmware image for the selected printer to download from the web.
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Make sure the Import Firmware Image check box is selected in the Download Firmware Image Wizard, then clickhe did.
The Firmware Image Import Wizard opens.
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Import the new firmware file into WJA.
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If the client computer cannot access the Internet, seeManually import firmware files into WJA.
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Select the image to import (indicated by No Value in the Repository column) and clickNext.
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Confirm the selected image and clickMaterial.
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Wait for the firmware to be uploaded to the Web Jetadmin repository.
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After the import is complete, click thehe didClose the Firmware Image Import Wizard.
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To compare the currently installed firmware version with other available versions, click theall equipmentthen check itPrinter firmware: GravityPillar. A red "X" indicates that a firmware update is required.
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Update the Web Jetadmin firmware for multiple printers at once.
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You can also schedule firmware updates for a later time or set up automatic firmware updates. For instructions, see the sectionConfigure Automatic Firmware Updates.
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In the repository, clickfirmware upgrade.The firmware update wizard opens.
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select itdevice firmwareoption and clickNext.
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To schedule an update later, click theSchedule a firmware updatecontrol box
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clickDevice modelSort the list of printers alphabetically by heading, then use the arrow buttons to add the printers you want to update to the right pane. After selecting all printers, clickNext.
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Select its firmware versionnew versiondrop down list and clickNext.
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clickImprove.
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Wait for the update to complete and the printer to restart.
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Do not interrupt or turn off the printer during the update process. After the update is complete, the printer will automatically restart. If the firmware update process fails or is interrupted due to something like a power outage, you can fully recover by running the firmware download again and restarting the download. Web JetAdmin will display a notification with information about the failure and a link to retry the process.
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When the printer returns to a ready state, make sure the new firmware version is installed.
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clickall equipment.
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in accordance withPrinter firmware: Gravitycolumn, a green check mark indicates that the firmware is up to date.
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If you didn't restore and import the image or forgot to check itImport firmware imagecheckbox, this may not be the latest version available. clickMaterialbutton to import a file already on the client machine.
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number of thingslisted belowPrinter firmware: available in repositoryThis column simply indicates whether firmware has been downloaded for this printer. It may still need to be imported into storage.
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For more information on image authentication, see the HP Web Jetadmin 10.4 User Guide atSoftware man pagesOr use HP Web Jetadmin Help.
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For information on how to determine the latest certified firmware file or other detailed methods of updating firmware using Web Jetadmin, visitHP Web Jetadmin White Paper Firmware Updates.
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For information on how to update Jetdirect print servers using HP Web Jetadmin, go towww.hp.com/go/wja_firmware.
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For new WJA versions and release notes, visitwww.hp.com/go/wja.
Manually import firmware files into WJA
To manually import firmware files into WJA, follow the steps below.
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The following steps are typically used to import firmware files into WJA when, for example, the client computer does not have access to the Internet.
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Start Web Jetadmin.
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clickdevice management.
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clickfirmwarethen clickstorehouse.
(Video) Update FutureSmart 4 Firmware from the Printer Control Panel | HP Enterprise and Managed Printers -
clickMaterial.
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Navigate to where the firmware is saved, select the image to add to the repository, and clickNext.
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The firmware file format for HP FutureSmart is "xxxxxxx.bdl", where "xxxxxxx" is the name of the firmware file and ".bdl" is the file extension.
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Select images to import (use theNovaluestorehousecolumn) and clickNext.
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Confirm the selected image and clickMaterial.
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After the import is complete, click thehe did.
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Wait for the firmware to upload to the Jetadmin web repository, then clickhe did.
Configuring Automatic Firmware Updates from WJA
Learn how to set up automatic firmware updates from WJA.
To set up automatic firmware updates, set a tag for the appropriate version or the latest firmware version, then assign a policy for the set of printers whose firmware you want to automatically update.
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chooseedit properties, write adescribeas
FutureSmart Firmware Version 3.use:
Select this option if you do not want to use the latest firmware version, but only a known version that has been tested by the fleetReview picturesCheck the box and clickOK.
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clickall equipment.
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I am using
Ctrl+Click to select a printer group, right click to selectAdd device to new group. -
Enter a group name and clickNext.
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Right click on the group name and selectEditing Group Policy....
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clickAdd to.
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Select policy optionsUpdate printer firmware, select the Enable optionDevices added to the group, select the policy actionupdate to latest versionthisupgrade to the appropriate versionthen clickthe fence.
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clickNextthen clickpreservation policy.
About Firmware Updates
If you attempt to downgrade the firmware from a remote location to a version prior to FutureSmart 4, the downgrade will fail and you will receive99.02.32control panel errors and33.05.09Event log error.
This is due to a new security feature that requires someone to be present at the printer to perform the firmware update and prevents HP SureStart printers from being remotely updated. For more information on this feature, please visitBuilt-in security features.
HP recommends using the latest firmware available, but if you absolutely must change from HP FutureSmart 4 to HP FutureSmart 3, use the preboot menu and avoid mistakes.
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If you downgrade the printer firmware, all solutions, saved jobs, and current settings will be lost. The machine will be reset to factory settings.
print configuration page
Learn how to print a Printer Settings page.
The steps for the control panel to display and print a configuration page vary depending on the level of firmware installed.
Print a configuration page from the control panel
Follow these steps to print a configuration page from the printer control panel.
HP FutureSmart 4 and 5
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On the Home screen on the printer control panel, scroll and select
reference. -
choose
Configuration/Status Pagechoose. -
select it
installation pagechoose. -
choose
PrintPrint a configuration page. -
On the settings page, check theDevice InformationThe Firmware Version and Firmware Date Code sections resemble the following example:
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Firmware version: 2401029_189663 (installation version)
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Firmware Date Code: 20180811 (release date)
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HP Future Smart 3
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On the Home screen on the printer control panel, scroll and select
manage. -
Open the following menu:
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reference
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Configuration/Status Page
-
-
select it
installation pagechoose. -
choose
PrintPrint a configuration page. -
On the settings page, check theDevice InformationThe Firmware Version and Firmware Date Code sections resemble the following example:
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Firmware version: 2301029_189663 (installation version)
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Firmware Date Code: 20180811 (release date)
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Print a configuration page from the EWS
Follow the steps below to print a configuration page from the printer's Embedded Web Server (EWS).
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On the EWS home page, select itinformationeyelash.
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choosePrintable Reports and PagesFrom the left navigation panel.
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if hePrintable Reports and PagesThe menu is locked, please log in with administrator credentials.
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chooseinstallation pageand selectPrint.
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on the configuration pageDevice Informationsection, find the firmware version and firmware date code similar to the following example:
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Firmware version: 2401029_189663 (installation version)
(Video) HP Color LaserJet Flow MFP M880 - Firmware Update & Overview -
Firmware Date Code: 20180811 (release date)
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FAQs
How do I force my HP printer to update firmware? ›
On the control panel, open the Setup, Service, or Settings menu. Select Preferences, Printer Maintenance, or Tools. Select Web Services, Printer Update, or LaserJet Update. If prompted, follow the instructions to turn on Web Services.
How long does HP printer firmware update take? ›A firmware update can require 10 to 30 minutes or more depending on the computer speed and connection type.
How do I update my HP printer firmware remotely? ›- Print a configuration page to see what version of firmware is currently installed on the device. ...
- Go to the HP Web site and download the latest firmware to the computer.
- Download the new firmware to the device.
Use HP Support Assistant to find and install updates, including BIOS updates, for your computer with Windows.
How do I reset my HP printer firmware? ›- Open the printer's web page and Sign in as Administrator.
- On the General tab select Reset Factory Settings in the menu.
- In the section Reset Firmware select Reset.
- Select Reset. The printer will now restart.
- Set printer's date and time correctly.
If the firmware update is taking an unusually long amount of time, and isn't completing, there are a few things you can check. 1) Try a different (shorter) cable. USB cables, like all cables, can fail from time to time. I you are using the USB cable provided with the SS, you might try a shorter cable.
Do HP printers automatically update firmware? ›Another way that this can be done is by using the Automatic Firmware Upgrade option. HP offers a way to have the machines automatically upgrade their firmware when a new version comes out without any user intervention or having to schedule a firmware upgrade using the HP Web JetAdmin software.
Are firmware updates necessary for printers? ›Although updating your office printer can take up precious time, updates are necessary to keep it running smoothly. Delaying a printer firmware update puts your printer's security and functionality at risk.
How do I rollback HP firmware update? ›- Make sure your printer is in good condition. ...
- Check if your printer is connected to the computer via USB cable.
- Download and run the older version of the firmware installation package on your computer. ...
- Open the downloaded firmware downgrade software.
Explanation of Errors
900 firmware errors are most commonly caused by an issue with the information which is sent to the printer and rarely indicate a hardware related issue.
Do printer drivers update automatically? ›
If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn't be installed automatically, there may be an optional driver available that your printer can use.
How do I update printer driver from print management? ›Click on Manage. Click on Printer Properties and go to Advanced tab. Select the driver (or install the New Driver if not already installed) Click Apply and close the dialog.
How to do a firmware update? ›- Get your router's IP address through the ipconfig command. ...
- Get your router's IP address in Windows. ...
- Sign into your router. ...
- Look for firmware update setting. ...
- Check for an update. ...
- Let the update install.
In simple terms, firmware gives life to the hardware, where the device driver helps the hardware to communicate with the Operating system. If you have any further doubts or any thoughts please share them in the comment section below.
What is the difference between firmware update and driver update? ›Device drivers are pretty much device-specific meaning they are written and distributed by the manufacturer of a particular device. Firmware, on the other hand, is a special form of software that enables a device to perform functions without the need of installing additional software.
What is the difference between driver software and firmware? ›Firmware is the software that runs on the device. A driver is the software that tells your operating system how to communicate with the device. Not all devices have firmware--only devices with some level of intelligence.
How can I hard reset my printer? ›Unplug the power cable from the wall outlet. Wait 15 seconds. Plug the power cable into the back of the printer. Plug the printer back into the wall outlet.
Is A Hard Reset the same as a factory reset? ›To remove all data from your phone, you can reset your phone to factory settings. Factory resets are also called “formatting” or “hard resets.” Important: You're using an older Android version.
How long does a printer firmware update take? ›Modern printers will check periodically for new firmware updates and install them without your consent. Firmware updates can take anywhere from 10 to 30 minutes depending on your internet connection. If you leave your printer on all day, the firmware may have already been updated without your knowledge.
What happens if firmware is not updated? ›If their system is not regularly maintained through an update, the firmware will gradually become more susceptible to security vulnerabilities which can cause serious financial damage or system down time.
What to do if firmware update is stuck? ›
#1: Try to Soft Reset
Soft reset is basically restarting your mobile. This method removes any temporary glitches in the mobile OS and fixes android stuck in firmware update issue.
Bugs in the firmware can stop it from working correctly, or physical damage to the platters can damage the firmware. A sudden circuit short of power supply failure can cause damage to a hard drive's printed circuit board (PCB), where some of the hard drive's firmware may be stored.
Do I need to install printer firmware? ›Same as any software, you need to update printer firmware sometimes to improve your printer functionality. Usually, such updates are performed automatically. They may contain some bug fixes, which makes your device work better, safer, and more efficiently.
Are firmware updates automatic? ›Most will be automatic, but you may be able to take a more manual approach with some. Using router firmware as an example, you can go into its administrative panel and check the tab or screen for firmware or software updates.
What happens when firmware is outdated? ›If most of your company's computers are obsolete, they double or even triple your chances of experiencing a data breach. This emphasizes how dangerous it is to have outdated applications, operating systems, and even web browsers. Failing to update your firmware could expose your business to major security threats.
What does it mean when it says firmware update required? ›You will require a firmware update if a glitch or bug needs fixing or a new security vulnerability requires patching, and the firmware already installed will no longer suffice.
How often should firmware be updated? ›Some routers automatically check for updates and subsequently send them. If not, ideally, your router firmware should be updated at least once in five years. In case there are many devices connected to it on a regular basis, every three years is also a good time to check up on your router firmware.
Does factory reset remove firmware updates? ›No, performing a factory restore on an Android phone will not delete the firmware upgrades. Firmware upgrades are part of the phone's operating system, which is stored in the phone's read-only memory (ROM) or the system partition.
How do I manually update firmware? ›- Type your routers IP address into the search bar of any web browser. ...
- Enter your username and password. ...
- Locate the Firmware or Update section. ...
- Go to your router manufacturer's website. ...
- Download the firmware update file. ...
- Extract the file and move it to your desktop.
Firmware is information built into a device and designed to be permanent. The device may allow the information to be upgraded but not downgraded.
How do I know if my firmware is corrupted? ›
- Drive will not initialize.
- Clicking noises.
- Drive is slow responding.
- Drive is not running properly.
- Drive will not be recognized by the computer.
1. Paper Jams. Paper jams are perhaps the most loathsome of all printer problems. While your knee-jerk reaction may be to rip the paper out in both frustration and an attempt to clear the block, we recommend some patience.
What is corrupted firmware? ›If the firmware has been corrupted, then the BIOS cannot find the volume and can't boot the machine.
Do I have to uninstall old printer drivers before installing new ones? ›If you are upgrading your operating system or updating the printer driver version, be sure to uninstall the current printer driver before upgrading or installing the new driver. Otherwise, the driver update will not work.
How do I uninstall my HP printer and reinstall it? ›In the list of installed programs, click your HP printer name, and then click Uninstall. If your printer name does not display, select HP Smart, and then click Uninstall. If a User Account Control message displays, click Yes. Follow the instructions to complete the software removal, and then restart the computer.
Should I manually update my drivers? ›The most important reason you should update your drivers is for device security. That's because hackers and cybercriminals can find weaknesses in old drivers and exploit them. They might even gain access to your operating system's secure environment.
What is HP firmware driver? ›HP printer firmware is software that allows our printers to print. Like a smartphone with an operating system, HP printers contain firmware written by HP software developers that make the devices operate. Without firmware, most electronic devices we use daily wouldn't be able to work.
Why is my HP printer not working with USB? ›Check the USB cable for damage and recommended length, and then restart your printer and computer. Turn off the printer and the computer. Disconnect the USB cable from the computer and printer, and then inspect the cable. If the cable is damaged or longer than 3 m (9 ft 10 in), replace it.
What is HP firmware Installer? ›HP Firmware Installer allows for different installation options using the same package. This document explains the different scenarios and options. Overview. Firmware updates to external devices create a challenge in managing devices.
What is the run command for print management? ›Press Win + R to open the Run command dialog box. Type printmanagement. msc and press Enter to open the Print Management tool.
How do I update my HP printer driver? ›
- Update your driver with Windows Update. • Restart your computer so you can make sure that any prior updates have been correctly installed. ...
- Update your driver in Device Manager. • Press the Windows key and search for and open Device Manager. ...
- Update your BIOS.
The location of the driver store is – C:\Windows\System32\DriverStore. copied to their final destination during the device driver installation. You could try to use below methods to uninstall printer driver.
How do I manually update my HP printer firmware? ›Make sure the printer is on and connected to your computer. Go to HP Software and Driver Downloads, and then enter your printer model. Select Firmware from the list of drivers, click Download next to the update, and then follow the instructions.
What is an example of firmware update? ›Some examples of firmware updates include the following: A CD disc writer gains the ability to burn a new type of disk. A router gets an update that improves its performance and stability. A motherboard manufacturer releases a BIOS update that enables the motherboard to support new processors.
How do I manually update my printer? ›Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you're all set.
Why does my printer need a firmware update? ›Printer manufacturers roll out firmware updates from time to time to keep their printers functioning correctly and efficiently. These updates can fix bugs, strengthen security, and add new features.
Is a printer driver the same as firmware? ›In simple terms, firmware gives life to the hardware, where the device driver helps the hardware to communicate with the Operating system.
Is it good to update printer firmware? ›Firmware updates on your printer, just like your phone, can fix technical bugs with your device that help improve performance and keeps the machine's programs running as smoothly as possible.
How do I reset my printer software? ›- With the printer turned on, pull out the power cable from the back of the printer.
- Unplug the power cable from the wall outlet.
- Wait 15 seconds.
- Plug the power cable into the back of the printer.
- Plug the printer back into the wall outlet.
- Turn the printer back on.
- Run a test print.
- Unplug and restart your printer. ...
- Check cables or wireless connection. ...
- Uninstall and reinstall your printer. ...
- Install the latest driver for your printer. ...
- Clear and reset the print spooler. ...
- Change a printer's status to "online" ...
- Unplug and restart your printer.
Can you roll back firmware on HP printer? ›
HP printer firmware reset instructions
This can be done by pressing the control panel display buttons on the printer. Click Setup from the control panel display of the printer. Click Tools under the Setup menu. On the Tools menu, click Restore Factory Defaults.
First select the “Show hidden icons” button to display your device tray. Next double-click on the blue “M” logo. Select the “Info” tab. In this panel you can see the currently installed driver version number as well as the version number of the firmware currently installed in your USB module.
How do I check my firmware? ›- Click on the Start menu.
- Open Control panel> System> Hardware.
- Select Device Manager.
- Expand Disk drives.
- Right-click on the drive and select Properties.
- Select the Details tab and select Hardware lds from the drop down menu.